policies

Cancellations

Little Dipper has a 24-hour cancellation policy for all services. If you are unable to make your appointment, please call and leave a voicemail or email us to cancel. Failure to do so will lead to a 50% charge of the scheduled appointment.

For your convenience, we will send an email and text alert reminding you of your appointment 1-2 days in advance. If you are not receiving these alerts, please talk to your esthetician so we can remedy this.

We know things come up and emergencies happen, so we will always take that into account. If we are not notified, the charge will automatically take place. Thank you for your understanding.

Late Arrivals

If you arrive more than 15 minutes late for your appointment, we cannot guarantee that we will be able to perform all of the services you booked. To avoid these situations, please arrive a few minutes early for your appointment. We know Austin traffic is crazy so please plan ahead.

Age Requirements

We ask that clients under 18 either be accompanied by an adult to their appointment or have a parent or legal guardian sign off on their intake forms.


Privacy Policy

At Little Dipper we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our spse or use our services. By utilizing our services, you consent to the terms outlined in this Privacy Policy.

Collection of Information: We may collect personal information, such as your name, contact information, email address, and preferences, when you schedule appointments, sign up for our newsletter, or participate in surveys or promotions. We may also collect information about your visit to our spa, including the services you receive, payment information, and any feedback you provide.

Use of Information: We use the information we collect to provide and improve our services, personalize your experience, communicate with you about appointments, promotions, and updates, and to respond to your inquiries and feedback. We may also use your information for marketing and promotional purposes, with your consent.

Disclosure of Information: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to trusted third parties who assist us in operating our spa and providing services to you.